Flower Shop Dubai
Flower Shop Dubai is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website, [www.flowershopdubai.ae](http://rg2.720.myftpupload.com), you agree to the practices described in this policy.
Information Collection and Use
We collect personal information from you when you place an order, subscribe to our newsletter, or fill out a form. This may include your name, email address, phone number, and payment information. We use this information to process your orders, improve our services, and communicate with you.
Payment Information: All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
Changes to the Privacy Policy
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to stay updated on the changes to the website. Modifications will be effective on the day they are posted.
Advertising
Some of the advertisements you see on the site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on our site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver advertisements tailored to your interests. Please note that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
Data Security
www.flowershopdubai.ae takes appropriate steps to ensure data privacy and security through various hardware and software methodologies. However, www.flowershopdubai.ae (website) cannot guarantee the security of any information that is disclosed online.
Method of Payment
We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other agreed currency).
Delivery/Shipment Policy
Flower Shop Dubai (Petal Box Flowers & Chocolate LLC) will NOT deal with or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of the UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
We deliver only in Abu Dhabi, Dubai, Sharjah, and Ajman. Shipping will be done by our delivery team. Deliveries are made 7 days a week, 365 days a year. We accept same-day deliveries up until 8 pm. Please contact us at +971 52 199 3898 to place your order today.
The delivery charge will be 30 AED throughout Dubai, Abu Dhabi, Sharjah, and Ajman.
Refunds and Cancellation Policy
Refunds will be done only through the original mode of payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.
Cancellations will only be accepted within 8 hours of placing the order. All cancellations should be communicated to our office landline at +971 52 199 3898 immediately. Please allow up to 45 days for the refund transfer to be completed.
No cancellations can be done once the order is ready or delivered.
Cookies Policy
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information. Petal Box Flowers & Chocolate LLC uses cookies on our website with your permission.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or with our sales executive team.
Thank you for choosing Flower Shop Dubai. We are dedicated to ensuring your privacy and providing you with exceptional service. For any questions or concerns about our privacy policy, please contact us at [email protected].