Flower Shop Dubai

If you receive an incorrect or mishandled product, we may offer a refund based on the specific situation. Alternatively, we can provide solutions such as resending the product or offering a different gift of equivalent value. Each case will be assessed individually at our sole discretion.

Refunds will be done only through the original mode of payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.

Cancellations will only be accepted within 8 hours of placing the order. All cancellations should be communicated to our office contact number at +971 52 199 3898 immediately or WhatsApp on same number. 

No cancellations can be done once the order is ready or delivered.

A transaction fee of 5% may apply to order cancellation requests, provided that the cancellation is approved by us.